Landlord services
We help turn your property investment into a profitable, stress-free income.
Property management tailored to Gloucester
Built by landlords, for landlords
Quay Residential Lets was founded by two landlords who repeatedly faced disappointments with various letting agencies and decided to take matters into their own hands.
They realised that their expectations — though entirely reasonable — were consistently unmet. That experience motivated them to build a local, trusted, landlord-focused agency that held itself to the high standards they had always expected from others.
With 25 years of knowledge combined with a modern approach, our property managers have become true specialists in the Gloucester market. We understand the unique challenges that landlords face, and we are committed to building trust through personalised service and genuine attention to detail.
Trust us to show you how lettings should be done.
With extensive experience in this sector, we advise on the most profitable solutions for transforming properties into the ideal rental.
Our founders built their portfolio by making properties highly attractive to the Gloucester rental market — and that tried-and-tested experience is what you benefit from every day.
Choose your management package
Self-Managed
We find your tenant.
If you prefer to maintain day-to-day control of your property, our Self-Managed option provides a Tenant Find Only service.
We take care of everything needed to source and secure the right tenant, while you remain responsible for ongoing management.
Essential Management
Hands-off, without the fuss
A dedicated property manager handles everything from viewings and referencing to legal compliance and rent collection.
Ideal for first-time or single-property landlords.
Premium Management
Total peace of mind
Our most comprehensive service.
Your property manager and our business director personally oversee every aspect of your tenancy, from pre-let improvements to end-of-tenancy management.
What's included with each package
| Service | Self-Managed | Essential | Premium |
|---|---|---|---|
| Consultation on your property market conditions and current legislation | ✓ | ✓ | ✓ |
| Advice on works required to maximise rental income | ✓ | ✓ | ✓ |
| Professional photography and online marketing property profile | ✓ | ✓ | ✓ |
| Video walkthroughs and virtual tours (Giraffe360) | – | ✓ | ✓ |
| Advertising on OpenRent SpareRoom university platforms and social media | ✓ | ✓ | ✓ |
| Feedback and statistics on your property's online performance | ✓ | ✓ | ✓ |
| Qualify enquiries against your requirements prior to viewing | ✓ | ✓ | ✓ |
| Arrange and accompany viewings | ✓ | ✓ | ✓ |
| Negotiation of tenancy terms | ✓ | ✓ | ✓ |
| Detailed referencing of applicants and guarantors with credit checks | ✓ | ✓ | ✓ |
| Ensuring the property is legally compliant with all relevant certificates | ✓ | ✓ | ✓ |
| Preparation and execution of an Assured Shorthold Tenancy Agreement | ✓ | ✓ | ✓ |
| Assisting and advising tenants on their obligations | – | ✓ | ✓ |
| Preparation of deposit prescribed information | ✓ | ✓ | ✓ |
| Deposit submission into the Deposit Protection Scheme (DPS) | ✓ | ✓ | ✓ |
| Arranging an inventory (by property manager or independent clerk) | – | ✓ | ✓ |
| Notification of tenancy start to utility companies and council | – | ✓ | ✓ |
| Rent collection | – | ✓ | ✓ |
| Preparation of statements for accounting purposes | – | ✓ | ✓ |
| Access to a network of approved local contractors | – | ✓ | ✓ |
| Obtaining quotes and coordinating maintenance by qualified contractors | – | – | ✓ |
| Primary contact for tenants to report maintenance issues | – | – | ✓ |
| 24-hour emergency support for tenants | – | – | ✓ |
| Administration of invoices from rent received | – | – | ✓ |
| Property visits | – | ✓ | ✓ |
| Detailed termly inspection reports | – | ✓ | ✓ |
| Ongoing safety checks | – | ✓ | ✓ |
| End of tenancy administration | – | ✓ | ✓ |
| Serving of Section 21 and Section 13 legal notices | – | ✓ | ✓ |
| Preparation and execution of renewal of tenancy | – | ✓ | ✓ |
| Comprehensive end of tenancy letter to tenant | – | ✓ | ✓ |
| End of tenancy management and deposit negotiation | – | ✓ | ✓ |
| Notification of tenancy end to utilities and council | – | ✓ | ✓ |
| Preparation of evidence for dispute resolution or court hearings | – | ✓ | ✓ |
| End of year statement of account | – | ✓ | ✓ |
| Re-advertisement of property | – | ✓ | ✓ |
| Free access to online client portal | – | ✓ | ✓ |
| Free BTL advisory course | – | ✓ | ✓ |
| Free tickets to landlord seminars | – | – | ✓ |
| Inclusive annual property portfolio review | – | – | ✓ |
| Inclusive ADR with DPS | – | ✓ | ✓ |
| Administering rent guarantees or non-payment of rent | – | – | ✓ |
Ready to discuss your property?
Whether you are considering letting your property for the first time or looking to switch to an agency that actually delivers, we would love to have a conversation. There is no obligation — just honest advice from a team who genuinely understands the Gloucester market.